Thank you for subscribing to Olovka - AI Essay Writer, provided by Earn Coupon doo. We value our customers and strive to provide the best AI essay writing services. Below is our detailed refund policy to help clarify our terms and ensure a smooth experience.
Subscriptions to Olovka are recurring. Your account will be automatically billed according to your chosen subscription plan until you decide to cancel.
You may cancel your subscription at any time by logging into your Olovka account and following these steps:
Upon cancellation, your subscription will not renew, and you will not be charged for subsequent billing cycles.
In most cases, payments for Olovka subscriptions and enterprise licenses are non-refundable. This includes, but is not limited to:
If you wish to downgrade your subscription, please do so before your next payment date by logging into your account. Follow the same steps outlined in the Cancellation Policy section. Once downgraded, your subscription will not automatically renew under the higher-tier plan.
If you believe you are entitled to a refund due to a bug, error, or issue with our product/service, we request that you follow these steps to initiate the process:
Email our support team at admin@olovka.ai. Include a brief description of the issue you are experiencing.
Our support team will reach out to schedule a call at a mutually convenient time. During this call, you will be asked to demonstrate the issue or error with our product/service. This process helps us understand the problem and work towards a resolution.
Based on the demonstration and information provided during the call, our support team will review your case to determine if a refund is warranted. Refunds are typically granted in cases where the product/service issue is clearly due to a bug or error on our end.
If a refund is approved, it will be processed promptly. Please note that it may take several business days for the refund to appear in your account, depending on your financial institution.
We appreciate your understanding and cooperation in helping us maintain the highest quality standards for our product and services.
If you have any questions or require further assistance regarding our refund policy, please do not hesitate to contact us:
Earn Coupon doo
admin@olovka.ai
Vodovodska 75, 11030 Belgrade, Serbia
